Privacy Policy
Effective August 31, 2011
Merz Pharma Canada Inc. ("Merz Canada") and its affiliated companies (collectively, "Merz", "we" or "us") respect the individual privacy of visitors to this website, and we want you to know what information we collect while you visit this website, how Merz uses such information, and how you can limit the use of personal information that we may collect.
Some of the information we keep on our webserver(s) is information that you volunteer to provide through forms and some is collected automatically. Unless you volunteer to submit personal data yourself, Merz will neither collect any information from which individual visitors can be identified nor employ any technology that is aimed at identifying a visitor.
This policy only applies to the collection of information at www.radiesse.ca. Different policies may apply to other websites or information that we get offline.
Data We Collect and How We Use It
We collect and use information that is provided by users and that is collected automatically.
User-provided Information
We collect your email address if you communicate with us by email, as well as other information that you might supply voluntarily, such as in connection with testimonials, feedback forms and surveys, or if you contact us through the website with questions, comments. If you complete one of these forms, we may ask you for your date of birth, age, and other demographic information.
Personal Information
For the purposes of this policy, personal information is information about an identifiable individual (excluding merely the name, title, business address and/or business telephone number of an employee of an organization). We collect several types of personal information when you provide it to us through your use of this website, such as by placing an order or requesting information through the website. The types of personal information we may collect include, but are not limited to: name, physical address, telephone number, email address, date of birth, and product use information you may provide in requests for information, comments or responses to feedback forms, etc.
We will use your email address, without further consent, for administrative purposes, for customer service purposes, to address intellectual property infringement, rights of privacy, or defamation issues. We may use personal information we collect to respond to an email or other inquiry or request, to help improve our website and our services, to customize your experience at our website, to invite you to participate in research or to send updates, notices or other material that we think may be of interest to you. Merz will not use your email address or other personally identifiable information to send promotional messages without your consent.
We may also combine this information with other generally or publicly available information to help us identify visitors' preferences or interests. We may provide personal information to companies that assist us in performing these and other activities and functions, such as sending administrative and promotional emails and service processing and fulfillment. For example, we may disclose your email address to email fulfillment contractors to send you emails from us. Those companies are authorized to use your personally identifiable information only as necessary to provide these services to us. We will not sell or otherwise transfer the personal information you provide to us at this website to any third parties for their own use.
Information, including personal information, that we collect and use may be stored and used on servers on premises outside of Canada and may be accessible for the uses for which it was collected by Merz Canada and/or other Merz entities. By providing us any information you are consenting to the possible transmission of such information to servers outside of Canada. We retain your personal information for only as long as reasonably required for the uses for which the information was collected.
Cookies & Automatically Collected Information
Like many websites, www.radiesse.ca uses a technology called "cookies." We use this technology to provide you a richer and more personalized consumer experience. We do not store any of your personal information in cookies or other technologies on your computer.
Cookies are small pieces of information stored by your browser on your computer's hard drive and are used in website system administration to keep track of movement of an individual from one screen to another. Our staff may use this information to detect and resolve website problems and to assist with customer support concerns. We do not collect any personally identifiable information about site visitors in this process. Most web browsers automatically accept cookies, but you can usually change your browser to prevent this. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances. If you disable cookies, you may be unable to order or use other features of our site. If you experience any problems, please contact us at info@merzcanada.com
As is common among Internet site operators, we maintain web server logs. Our web server automatically collects information from your computer and navigation patterns when you visit our site, including your Internet Protocol (IP) address, the computer's operating system, the type of browser you use, and the specific web pages visited during your connection. www.radiesse.ca may use "automatically collected" information and "cookies" information to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the website; and (b) track data such as the total number of visits to our website and the number of visitors to each page of our website.
We may use this information, in aggregate form, for system maintenance and to better understand how our visitors use our site and services so that we can make them better. We may also share statistical or demographic information in aggregate form with third parties for marketing or research purposes. This aggregate data will not contain any information that personally identifies you.
As a convenience to our visitors, this website may contain links to a number of websites that we believe may offer useful information or services. This privacy policy and provisions described here do not apply to those websites, and Merz does not make any representations or guarantees regarding those websites. We suggest contacting those websites directly for information on their data collection, distribution, and security policies.
When Merz Discloses Information
In addition to the information about Merz's disclosure of information provided above:
- At all times, Merz reserves the right to disclose information where if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws or respond to a court order, judicial or other government subpoena, or warrant, to protect Merz's rights or property (including without limitation in the event of a transfer of control of Merz or substantially all of its assets), or during emergencies when safety is at risk. In some cases, we may make such disclosures without first providing notice to Users.
- Merz will not sell, trade, rent or share your personally identifiable information with other organizations for their marketing or promotional uses without your express consent.
- Merz may disclose automatically collected and other aggregate non-personally-identifiable information with interested third parties to assist such parties in understanding the usage, viewing, and demographic patterns for certain programs, content, services, advertisements, promotions, and/or functionality on this website.
- Merz works with some authorized service providers to provide website hosting and maintenance services for us. To the extent it is necessary for these service providers to complete their contractual obligations to Merz, these third parties may have access to or process your personally identifiable information. Merz requires these service providers to safeguard personally identifiable information you provide to us.
- Merz also reserves the right to disclose User information that we believe, in good faith, is appropriate or necessary to take precautions against liability; protect Merz from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against any third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of this website; or to protect the rights, property, or personal safety of Merz, our users, or others.
How You Can Control and Update Data About You
We want to be sure that we keep only the most accurate and up-to-date information about you in our records. Therefore, whenever you believe that information you have given to us needs to be updated, you can email us at info@merzcanada.com to correct or update your contact information or other information, or to remove information from our records.
You may choose at any time to remove your name, telephone numbers, and postal and email addresses from any lists we might use to send notices or updates and elect not to receive correspondence from us by sending us email at info@merzcanada.com
Other Internet sites you visit may have their own privacy policies or no policy at all. Other websites might use personal information differently than our policy permits. We strongly encourage you to review the privacy policies of any site before providing any personal information.
Our Commitment to Children's Privacy
Protecting the privacy of young children is important to us, and www.radiesse.ca is intended for adults. We do not knowingly collect personal information from children under the age of 18, and no part of the website is directed to persons under 18. If we learn that we have personally identifiable information about a child under 18 in our files, we will delete that information from our existing files so that it is not in retrievable form.
Data Integrity and Security
Merz uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information, and to help prevent the accidental loss and unauthorized access, use or disclosure of your personally identifiable information. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If Merz learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice on the www.radiesse.ca website if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us by using the "Contact Us" portion of this website.
Changes and Updates to this Privacy Policy
This Privacy Policy may be revised periodically without further notice to you and this will be reflected by a "last modified" date below. Please revisit this page to stay aware of any changes. In general, we only use your personal information in the manner described in the Privacy Policy in effect when we received that personal information. Your continued use of this website constitutes your agreement to this Privacy Policy and any future revisions.
Effective Date, Date Last Modified
This Privacy Policy is effective as of August 31, 2011. This Privacy Policy was last modified in August 2011.
Who We Are / Contact
This is the www.radiesse.ca Privacy Policy of Merz Canada. To address privacy matters, our Privacy Officer may be reached by email at info@merzcanada.com or by facsimile at 905-315-1194. You can also go to the "Contact Us" page.
